Driver Records
A person or entity may only access the personal information on a Missouri driver record if they are exempt under the Federal Driver's Privacy Protection Act (DPPA) or they have obtained express consent from the record holder. Businesses cannot request personal information for the purpose of bulk mailings.
- Requesting a Driver Record
- Fees for Driver Records
- Requesting a Security Access Code
- Dialing for Records
- Exemptions
- Electronic Batch Driver Record Customer Guide
- For Further Information
Information 24/7 – If you have questions about a ticket, suspension, or revocation on your Missouri driver record, you may now call our new interactive voice response system at (573) 526-2407 - available 24 hours a day, 7days a week.
Requesting a Driver Record
Driver Records Without Personal Information
You may request driver records that do not contain the personal information of an individual. Non-personal information includes the driving history showing speeding tickets and other violations.
You may request a driver record containing non-personal information in the following ways:
- Send a written request. Please include the name, date of birth and driver license number of the record you are requesting and the correct fee (cashier's check, personal check or money order). You must also include the mailing address where you want the driver record sent. Send your written request to:
301 West High Street - Room 360
Jefferson City, MO 65101
- Go to any contract office and pay the correct fee.
Driver Records With Personal Information
The personal information contained on all driver records is closed unless the individual requesting the record is exempt under DPPA, or has obtained express consent from the record holder (see Exemptions). Personal information includes the person's name, address, date of birth, sex, height, weight, eye color, driver license number, social security number, photograph, telephone number and medical or disability information including restrictions.
You may request a driver record containing the personal information in the following ways:
- Submit form DOR-4681 (Request from Record Holder)
. All information must be completed including the record holder's signature and the notary's signature. You may take the form to any contract office, or send the completed form with the correct fee (cashier's check, personal check or money order) to:
301 West High Street - Room 360
Jefferson City, MO 65101
- A business or entity making frequent requests is required to submit form DOR-4678 (Request for MV/DL Record(s) / Security Access Code) in order to receive a security access code from the Department of Revenue (see Requesting a Security Access Code).
Fees for Driver Records
| Type of Record | Cost |
|---|---|
| Driver Record | $5.88 |
| Fax Fee for transmitting a driver record | $0.50 |
*Price does not include the $2.00 office processing fee that may apply if purchased at a contract office.
Requesting a Security Access Code
Exemptions to sell or disclose personal information are allowed under the Federal Driver's Privacy Protection Act (DPPA) and as amended by Public Law 106-69, Section 350. These exemptions are listed below.
You may apply for a security access code if you think the exemptions are applicable to you. If your application is approved, the Department of Revenue will assign you a security access code. The application form to request a security access code is form DOR-4678, Request for MV/DL Record(s)/ Security Access Code. You may obtain a copy of this form from any contract office.
Requesting Multiple Driver Records on a Regular Basis (Dialing for Records)
If you request driver records frequently, you may want to establish an account with the Motor Vehicle Bureau and obtain records through the Dialing for Records process. This allows you to dial the bureau's Interactive Telephone Driver Record System via a touch-tone telephone. Driver records will be mailed to you the following day by first class mail, or faxed to a fax machine within 24 hours of the request. To establish an account, please contact Records Sales at (573) 751-4300.
To request driver records with the personal information of the record holder, you must apply for and use a security access code assigned to you (see Requesting a Security Access Code).
Fees for Dialing for Records (using a touch-tone phone)
| Type | Cost |
|---|---|
| Dial-up Access to Request a Driver Record be Mailed | $5.88 |
| Dial-up Access to Request a Driver Record be Faxed | $5.88 |
| Dial-up Access to Request a Certified Driver Record be Mailed | $5.88 |
| Dial-up Access to Request a Certified Driver Record be Manually Faxed (Original Mailed) | $5.88 |
Exemptions
The Federal Driver's Privacy Protection Act (DPPA) allows the release of an individual's personal information on driver/nondriver license records to the following entities and under the following conditions:
- A government agency (federal, state or local) or employed by such, and authorized to request vehicle/driving records for the purpose of the government agency's carrying out its functions.
- A Missouri Circuit, Associate Circuit or Municipal court, an out-of-state court, or employed by such, and authorized to request vehicle/driving records for the purpose of the court's carrying out its functions.
- A Missouri or out-of-state law enforcement agency or employed by such, and authorized to request vehicle/driving records for the purpose of the law enforcement agency's carrying out its functions.
- Authorized under the Federal Driver's Privacy Protection Act to request and obtain the vehicle/driving record for use in connection with matters of motor vehicle or driver safety and theft; motor vehicle emissions; motor vehicle product alterations, recalls, or advisories; performance monitoring of motor vehicles, motor vehicle parts and dealers; motor vehicle market research activities, including survey research; and removal of non-owner records from the original owner records of motor vehicle manufacturers.
- Authorized representative, agent, contractor, or employed by such, of a legitimate business and the vehicle/driving record being requested will be used for normal course of business; but only to:
- verify accuracy of the personal information.
- obtain correct information but only for purposes of preventing fraud, pursuing legal remedies or collecting a debt.
- Authorized under the Federal Driver's Privacy Protection Act to request and obtain the vehicle/driving record for use in connection with any civil, criminal, administrative, or arbitral proceeding in any federal, state, or local court or agency or before any self-regulatory body, including the service of process, investigation in anticipation of litigation, and the execution or enforcement of judgments and orders, or pursuant to an order of a federal, state, or local court.
- Authorized under the Federal Driver's Privacy Protection Act to request and obtain the vehicle/driving record for use in research activities, and producing statistical reports, so long as the personal information is not published, redisclosed, or used to contact individuals.
- Authorized representative, agent, contractor or employed by such, of an insurer, insurance support organization or self-insured entity and the vehicle/driving record being requested will be used only in connection with the following:
- claims investigation activities
- antifraud activities
- rating or underwriting
- Authorized under the Federal Driver's Privacy Protection Act to request and obtain the vehicle/driving record for use in providing notice to the owners of towed or impounded vehicles.
- Authorized representative or owner of a licensed private investigative agency or licensed security service and the vehicle/driving record is being requested for the use of purposes permitted under the Federal Driver's Privacy Protection Act.
- Authorized as an employer, or its agent or insurer under the Federal Driver's Privacy Protection Act to request and obtain the vehicle/driving record for use in obtaining or verifying information relating to a holder of a commercial driver's license (CDL).
- Authorized representative or owner of a private toll transportation facility and authorized under the Federal Drivers' Privacy Protection Act to request and obtain the vehicle/driving record for use in the operation of the facility.
- Authorized under the law of the state that holds the record to request and obtain the vehicle/driving record if the vehicle/driving record will be used in relationship to the operation of the motor vehicle or public safety.
- Authorized persons who have a purpose to disseminate to the public a newspaper, book, magazine, broadcast or similar form of public communication, including dissemination by computer or other electronic means, when such dissemination is related to the operation of a motor vehicle or to public safety.
NOTE: Your photograph, social security number, and medical or disability information may only be obtained for use by:
- any government agency in carrying out its function
- in connection with any civil, criminal, administrative or arbitral proceeding
- any insurer or insurance support organization or by a self-insured entity, or its agents, employees, or contractors in connection with claims activities, antifraud activities, rating or underwriting
- an employer to obtain or verify information relating to a holder of a commercial driver license.
Electronic Batch Driver Record Customer Guide
The Department has upgraded the method by which Missouri Driver Records are maintained and disseminated to batch users. This upgraded service allows customers to request and receive their batch requests in a much more timely and efficient manner - same day service, 24 hours a day, 7 days a week.
Access to Missouri Driver Records is now provided through a batch order and delivery system. In this batch delivery channel, batch requests can be submitted at any time of day and will be processed immediately. Results will be returned to you as soon as the batch is completed. This improved service will provide you with more timely information for you and your customers.
For Further Information
For further information about obtaining a driver record or requesting appropriate forms, please contact:
Customer Services Division301 West High Street - Room 360
Jefferson City, MO 65101
- Email: dlrecords@dor.mo.gov
- Telephone: (573) 751-4300
- Fax: (573) 526-7367