Sales/Use Tax Credit Inquiry Instructions

Accessing the Business Tax Online Credit Inquiry System

Click here to access the Business Tax Online Credit Inquiry System.

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General Instructions

You may have current credits on your sales/use tax account, and this site will allow you to view and print your own credit balance. You may use this credit on your next sales/use tax return filed with the Department.

Overpayments displayed on the Online Credit Inquiry System are based on the most recent business day's processing. For instance, if you are accessing this system on a Tuesday, information displayed will generally reflect the Department's Monday processing.

You will need your Missouri Tax Identification Number and tax filing PIN Number.

Form 53 - PIN Number Location

Cover of Voucher Book

You Are Ready to Make Your Inquiry

Login page

Step 1: Enter your Missouri Tax Identification Number and PIN. Your PIN is a 4 digit number located on the cover of your voucher booklet or return.

If you have entered an invalid Missouri Tax Identification Number, you will receive the following message:

If you have entered an incorrect PIN number, you will receive the following message:

If you do not know your Missouri Tax Identification Number or PIN, contact the Department of Revenue at (573) 526-9938. Please note this information is confidential and will only be provided to a listed officer, owner, member, or Power of Attorney.

Step 2: Select the tax type, sales tax or withholding tax, for which you are seeking credit information.

If the business is not registered for the tax type selected, you will receive the following message:

Step 3: Click "Continue".

If You Have Credits on Your Account

Overpayment list

If you have current overpayments on your account for the tax type selected, Online Business Tax Credit Inquiry System will list each overpayment.

For each overpayment, Online Business Tax Credit Inquiry System will present the following information:

This page will also present you with the following three options:

If No Credits are on Your Account

No credits on account

If you have no overpayments on your account for the tax type you selected, Online Business Tax Credit Inquiry System will present a message page.

You will receive the following message.

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Error Messages

The following message will be presented if you cannot access the Online Credit System. The taxpayer must speak to the Department of Revenue in order to resolve any issues before they can access the Online Credit System. For assistance, you can contact the Taxation Division at 573-526-9938.

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Contact Information

If you have further questions, please contact us:

Missouri Department of Revenue
Taxation Division
P.O. Box 3350
Jefferson City, MO 65105-3350
Fax: (573) 751-9409
Telephone: (573) 526-9938
E-mail: [email protected]

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